Fraud Mitigation Specialist - West Palm Beach branch
Major Duties and Responsibilities
- Responsible for reviewing, performing, and/or investigating fraud to mitigate risk and reduce credit union losses.
- Investigate deposit and loan alerts in the FCRM system and determine if a CTR or SAR requires a report to be filed.
- Review risk assessments with the owner of the risk assessment, for regulatory compliance.
- Assess risk potential of current loss protection and risk management procedures, and institute new procedures that manage and control risks and losses.
- Recommend credit union security measures as necessary to ensure compliance with policies and procedures and to control future risks and losses.
- Identify areas of potential fraud risk in new and existing products/services.
- Coordinates with the Designated BSA Officer to ensure that required suspicious activities reports are filed accurately and timely.
- Recommend effective fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and member experience.
Qualifications
- 2+ years in financial institution operations and fraud field or financial crimes.
- Knowledge of BSA, OFAC, and AML laws, rules, and regulations.
- Effective communication skills (both oral and written).
- Ability to manage highly confidential information professionally and with appropriate discretion.
- Knowledge of and ability to employ internal controls to enhance business strategies for the purpose of detecting, correcting, and preventing fraudulent activities.
- Strong problem-solving, attention to detail, data review, and time management skills.
- Knowledge of credit union products and services.
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Member Service Representative(s) - West Palm Beach branch, Belle Glade branch, Royal Palm Beach branch, Port St. Lucie branch
Major Duties and Responsibilities
- Process and complete all new account transactions.
- Process all requests and inquires on existing accounts.
- Process loan applications.
- Process transactions and at other branches as needed.
Minimum Qualifications
- Associates degree (A.A.) or equivalent from two-year college
- A minimum of two years related experience in a financial institution; or equivalent combination of education, experience, and training.
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Teller(s) - West Palm Beach branch, Belle Glade branch, Royal Palm Beach branch, Port St. Lucie branch
Major Duties and Responsibilities
- Present and maintain the highest level of customer service.
- Process teller transactions in a professional, efficient, and accurate manner.
- Balance cash drawer efficiently and accurately and within established deadlines.
- Balance and maintain teller line supplies, merchandise, and negotiable items.
Minimum Qualifications
- High School Diploma or equivalent.
- Must be flexible to work various hours and some Saturdays.
- Minimum one year cash handling experience in a financial institution.
- Ability to regularly lift and/or move from 10 pounds to 25 pounds, and occasionally lift and/or move up to 50 pounds.
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If you would like to apply for one of our open positions, please drop off your resume to the nearest branch or email it to hr@gcfcu.org.
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