Contact Us


Customer Service and Secure Mail

"Member Connection" customer service:

(561) 965-1000

  • Live, LOCAL Customer service person over the phone (habla español)
  • Monday, Tuesday, Thursday  9:00am to 5:00pm;
    Wednesday 10:00am to 4:00pm;
    Friday 9:00am to 6pm
  • Fast answers to questions
  • Little or no hold time, or use our new call-back feature (to keep your place in the phone queue order)
  • Your credit union information source

Secure Message

  • Message sent securely to GCFCU
  • Receive an answer within one business day
  • If your membership has been set up for Online Services, click here to access the Secure Communication Center instead of your regular email service whenever you need to send sensitive personal account information

If you are not set up for Online Services, please send an email to and we will respond within one business day. Do not send any personal information.

Common questions:

  • GCFCU routing number: 267083336
  • Report a lost or stolen GCFCU card: 800-472-3272
  • Reset your PIN: 800-992-3808
Find UsLocation & Hours Contact Usvia phone or email Report Lost orStolen Card

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